The Reverse Interview
We all know how the typical job interview goes. The interviewee is asked a series of questions such as, “What are your skills? How long have you been...
strategic communication
5 Keys to Building a Business that Doesn’t Bury the Humans at its Core
You may have questions about what we mean when we say that business needs to learn to be human. You’re not alone. In “5 Keys to Building a...
Being Human is Good Business
We’ve all had our share of bad customer service experiences. In “Being Human is Just Good Business” Kristin Smaby lays out a vision for a new kind of...